Welcome to Neg Mawon Official Store

HomeRefund Policy

At Neg Mawon Store, we strive to provide the best shopping experience for our customers. Please read our refund policy carefully before making a purchase.

1. All Sales Are Final
Once an order is placed, it is considered final. We do not accept refunds or exchanges for any products purchased on our website. Please double-check your order details before completing the purchase to ensure accuracy.

2. Shipping Costs
Shipping costs are non-refundable. The shipping fee charged during checkout is a fixed fee for delivery. and will not be refunded under any circumstances.

3. Damaged or Defective Items
If you receive an item that is damaged or defective, please contact our customer support team within 7 days of receiving your order. We will investigate the issue and, if necessary, offer a replacement or store credit.

4. Order Cancellations
Once your order is confirmed and processed, we are unable to cancel or modify it. Please ensure that you are certain of your order before finalizing your purchase.

5. Returns and Exchanges
We do not accept returns or exchanges. All sales are final. We encourage you to carefully review your order before completing your purchase to avoid any issues.

6. Non-Refundable Items
All items sold on Neg Mawon Store are non-refundable unless they are damaged or defective upon receipt. We reserve the right to refuse any refund requests that do not meet these criteria.

7. Customer Support
For any questions or concerns regarding your order, please contact our customer support team. We are here to assist you.